Identity Threat Detection & Response (ITDR)

ITDR, or Identity Threat Detection and Response, is a cybersecurity approach that protects your employees' digital identities from attacks. Rather than monitoring devices or files, ITDR watches account behavior: who's logging in, from where, and what the user does once inside. This makes it possible to detect compromises that otherwise look legitimate, like an attacker using a stolen password, and respond before damage occurs.

Because it's often easier for an attacker to simply log in than to hack their way in. Rather than breaking through your defenses, cybercriminals steal or buy credentials and access your cloud accounts directly. Once logged in with a valid account, they blend into normal activity and go unnoticed. That's why identity protection is now one of the most important pillars of cybersecurity.

Business Email Compromise, or BEC, is an attack where a cybercriminal takes control of an employee's email account or impersonates them. From there, they can redirect a payment using a fake invoice, request an urgent wire transfer, or steal sensitive information. These scams are among the costliest for SMEs. Our ITDR solution detects the signs of a BEC attack, like the quiet creation of email rules, and responds immediately.

When an employee logs into an application like Microsoft 365, the system issues a session token that keeps them logged in without asking for their password again. Attackers have learned to steal these tokens, letting them bypass even multi factor authentication and access the account without needing the password at all. ITDR detects abnormal use of these tokens, a threat that traditional protections simply don't see.

No, it complements it. Multi factor authentication protects the moment of login, but it can be bypassed, notably through token theft or fraud techniques. ITDR picks up where MFA leaves off: it monitors what an identity actually does once logged in and responds if the behavior looks suspicious. Together, MFA and ITDR provide far stronger protection than either does on its own.

Autopsy is a forensic analysis feature that reconstructs a security incident in detail. When an account is compromised, it traces every move the attacker made: what they accessed, what rules they created, which emails they read. You get a clear timeline and an easy to understand report, which is invaluable for responding correctly, documenting the incident, and meeting Law 25 requirements.

Our solution monitors your main cloud applications, including Microsoft 365 and Google Workspace, as well as other critical platforms like Slack, Dropbox, or Salesforce. Since most SMEs now run the bulk of their operations through these applications, that's exactly where identity attacks are concentrated, and where monitoring matters most.

Yes. That's one of its biggest advantages. As soon as a threat is detected, the solution can respond automatically, for example by locking the compromised account, blocking a suspicious login, or disabling a malicious rule. This immediate response, even outside business hours, significantly limits the damage, since with identity attacks, every minute counts.

Yes. Law 25 requires Quebec businesses to protect personal information and properly manage confidentiality incidents. ITDR directly supports these obligations by detecting compromises and documenting every incident with clear forensic reports. This ability to detect and respond quickly is also increasingly required by cyber insurers.

Yes. We support numerous medical clinics, accounting firms, notaries, engineering firms, and businesses governed by professional orders across Quebec and Greater Montreal. These organizations manage sensitive information in their cloud accounts and are prime targets for identity attacks. Our ITDR solution is built to meet their confidentiality obligations and the requirements of Law 25.

Yes. Our identity threat detection and response services are available across Quebec, with a strong presence in Montreal, Greater Montreal, and Quebec City. Because the solution is cloud based, it protects your identities wherever your employees work, making it ideal for remote or hybrid teams.

The first step is an identity security assessment, which examines how your cloud accounts are configured and protected. We then deploy continuous monitoring, activate automated response, and set up forensic analysis with Autopsy. The solution installs quickly, with no disruption to your team's work.

Because we're a recognized Quebec based MSP with over 15 years of IT and cybersecurity expertise. What sets us apart: an approach built for Quebec and Greater Montreal SMEs, bilingual, local, personal service, a proactive mindset focused on prevention, scalable solutions aligned with Quebec and Canadian standards, and the ability to integrate ITDR into your existing IT environment.